SMS / Text Messaging Policy

Last Updated: May 16, 2026

This SMS Policy describes how Blue Cross Health Plans ("we," "us," or "our") uses text messaging (SMS) to communicate with individuals who have submitted their information through our website bluecross-healthinsurance.com.

1. Consent to Receive SMS Messages

By submitting your phone number through our website, you expressly consent to receive SMS text messages from us regarding your Blue Cross Blue Shield health insurance inquiry. Message frequency may vary. Standard message and data rates may apply.

2. Types of Messages You May Receive

3. How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS messages will be sent to your number.

4. How to Get Help

If you need assistance, reply HELP to any of our text messages or contact us directly:

5. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges incurred from receiving our SMS messages.

6. Supported Carriers

SMS messaging is supported by most major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.

7. Privacy

Your phone number and personal information will never be sold or shared with third parties for marketing purposes. Please review our Privacy Policy for more information on how we handle your data.

8. Changes to This Policy

We reserve the right to update this SMS Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this SMS Policy, please contact us at: